Returns & Exchanges

At Creating a Serene Retreat, we want you to be completely satisfied with your sanctuary. If your purchase doesn't bring you peace of mind, we offer a 30-day return policy for most home goods in their original condition.

Return Process

• 1.
  Initiate Your Request

  Visit our online portal or contact our support team with your order number to begin the return process.

• 2.
  Prepare Your Package

  Carefully repack your items in their original packaging, ensuring all tags and protective materials are intact.

• 3.
  Affix Shipping Label

  Download and print your prepaid return label from your email and securely attach it to the outside of your box.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.